Contractor Help Center

Express jobs are urgent client requests that require immediate response. They are better paid and have higher priority.

You will receive: • EXPRESS label • Instant push notification • Information about job urgency

No. You decide whether to: • Accept the job • Unlock the contact • Ignore the request

Yes. Express jobs involve a system fee because: • They reach you first • They have higher earning potential • They are priority jobs

The fee is charged only when you unlock the client's contact details for an Express job. Express jobs are urgent and sent to available contractors within 50 km.

Yes. PRO accounts: • Receive more jobs • Have higher priority • Are chosen more often by clients

Yes. You can set: • Daily job limit • Hourly availability • Operating area

Yes. After receiving the job, you have direct contact with the client, without intermediaries.

• Complete your profile 100% • Add photos of completed work • Collect reviews • Respond quickly to Express jobs

You express interest in jobs by sending the client an introductory message. Expressing interest is free. If you want to speak with the client directly, you pay for the lead and unlock contact details. You receive the client's contact details after paying for the lead from the payment link. Lead fees appear only when you acquire contact.

When you see a lead that meets all your requirements, select 'Express Interest'. Then send the client a short, friendly introductory message explaining why they should hire you: • Who you are and what area you specialize in • Examples of similar completed projects • Information about guarantees you offer • Your availability Clients don't expect a quote right away. If you want to continue, you unlock the client's contact details by paying for the lead. After paying for the lead: • You receive the client's phone and email • You can contact them directly and discuss details To increase your chances of getting jobs: • Make sure your profile is well-prepared • Respond quickly to client messages

First of all, please be patient. The client may be unavailable for various reasons. • Don't call persistently, but try contact at different times of the day • Leave a voicemail or send a text message If after 7 days you still can't make contact, reach out to us through the contact form.

If your application to MojFachowiec.com has been accepted, we know you're a great contractor and your work speaks for itself. However, first impressions are crucial, so a well-written introductory message is essential for success. Your message should show the client that you're interested in the job and give them a reason to choose you over the competition. An effective message should include: 1. A brief introduction of yourself or your company 2. Your key strengths (experience, qualifications, insurance, etc.) 3. Information about service level (satisfaction guarantees, reliability, tidiness, work quality) 4. Availability for quotes and starting work if the job is accepted 5. A direct and friendly invitation to discuss the job Following these points while maintaining a friendly and professional tone increases your chances of winning many jobs.

A lead is contact details of a potential client. To be able to contact them, you pay for it on the MojFachowiec.com platform. A lead contains: • First and last name • Email address • Phone number

A fee is charged only when you unlock the client's contact details for a specific job. There are no fees for joining the platform, membership fees, or other costs.

The lead fee appears only when you unlock the client's contact details. You receive a Stripe payment link in a notification or email. After paying through the link, you receive the client's contact details. A Standard job costs 9 PLN gross and has a 24-hour payment deadline, while an Express job costs 14 PLN gross and has a 15-minute deadline.

Lead fees are fixed: 9 PLN gross for a Standard job and 14 PLN gross for an Express job. The fee appears only when you unlock the client's details for a Standard job or accept an urgent Express job.

MojFachowiec.com connects clients with contractors and gives you access to thousands of potential jobs. You can express interest in any number of jobs for free. You pay only when you decide to unlock the client's contact details for a specific job. After paying for the lead, you receive the client's phone and email so you can discuss details directly. Despite our efforts, we cannot guarantee that you'll always get to a conversation, quote, or final hiring. You decide which jobs you acquire contact for, so you have full control over how much you pay. There are no other fees – if you're busy and don't need new jobs, simply stop expressing interest in new leads.

You may be entitled to a refund if: • The client's contact details are incorrect or inactive • The same lead fee was charged twice • The client is looking for work instead of posting a job If any of the above applies to your situation, or you have another valid reason for a refund, submit a request through our contact form and provide: • Client's name • Job number • Reason for refund Refunds are made in the form of lead credit, which will be added to your account and can be used for your next paid contact. ❗ We don't accept refund requests after 42 calendar days from paying for the lead. If you can't contact the client (by phone or email), you can submit a refund request only after 7 calendar days from paying for the lead. A few tips on how to effectively contact a client: • Patience: the client may not be available immediately. Wait 7 days for a response • Try a different approach: send a text or email if they don't answer the phone

We accept online payments through Stripe, including credit and debit cards. You pay from the link received when unlocking contact access or after accepting an Express job.

If you do not pay for a lead by the deadline, the fee may be marked overdue and your ability to submit new interests or accept Express jobs may be restricted until the situation is resolved. If you did not receive a payment link, have a payment problem, or believe the fee was created by mistake, contact us as soon as possible.

Yes, you can create an account and profile for free. You can also express interest in any number of jobs for free. A fee is charged only when you unlock the client's contact details for a given job.

MojFachowiec.com is a reliable way for contractors to get jobs. Everything you need: • 150,000 jobs published monthly • Regardless of your trade – only jobs matched to your skills • Choose your work location and receive jobs only where you want • Take on big projects or smaller side jobs – the choice is yours Full control: • Registration is free and without obligations • Respond to leads only when it suits you • Express interest in any number of jobs for free • A fee is charged only when you acquire a client's contact Build your reputation: • You get a free profile to showcase your skills and experience • Build trust through reviews from previous clients • Raise your reputation and attract new clients

MojFachowiec.com is a reliable way for contractors to get the jobs they want. Registration is free and simple. You'll receive tailored leads based on your service type, skills, and work area. From small jobs to large projects – we have jobs in over 35 industries. Whether you're a gardener, interior designer, contractor, or roofing specialist, we add thousands of new leads to the platform every day. Create a free account, no obligations, and start receiving the jobs you want.

Your profile on MojFachowiec.com is like a shop window – it's worth taking time to fill it out as best as possible. There are five main sections to complete: 1. Introduction Introduce yourself and your company, provide information about experience, service level, and what sets you apart from the competition. Keep it brief – you can add details later in the profile. 2. About Me / Service Types This is the perfect place to list types of work performed, mention interesting projects, and really 'sell' your services. 3. Photo Gallery Show projects you're most proud of and all types of services you provide. • Try to show different types of projects • Add captions to photos so clients know what they're looking at • Completed projects with all finishes present best • Other contractors may be interested in technical details, but homeowners prefer to see the end result 4. Qualifications List your professional qualifications, accreditations, and length of experience. Mention completed courses and membership in industry organizations. 5. Insurance If you have liability or professional insurance, add its details. Clients will see that you're covered.

As a contractor starting work on MojFachowiec.com, you can add up to 5 references to your profile. To do this: 1. Log in and go to the 'Profile' section 2. In the 'Reviews' tab, select 'Request a review' 3. Enter your previous clients' contact details or send them the link directly 4. When the client fills out the form, we'll contact you

Great, you received a review! If it's positive – thank the client. It's a great step in building your reputation on MojFachowiec.com. If it's negative – don't worry. Stay calm and be objective. Explain your side of the story professionally. • Be positive – show future clients you can solve problems. • Be honest and apologize for any mistakes. Clients often appreciate this approach and may change or even remove their review. The review may be justified or not in your opinion, but it's important to show you want to fix the situation. It's best to respond within one day, two at most. For serious review issues, contact us through the contact form.